Customer Testimonials
I came from delaware looking for a specific car, I was off work late running behind and johnel stayed late to make sure I was able to drive home in a new vehicle. He made the deal smooth but also took care of me as a customer.
Johnel was absolutely amazing! He listened to what I wanted, and what I needed, and helped me find the perfect fit for myself and my family, all while staying within my budget. Everyone at Chapman went above and beyond in helping me purchase my brand new ‘24 Ford Bronco Sport. Everyone was so kind and welcoming! I will definitely be referring friends and family when they are ready to purchase a new vehicle!
Johnel was super helpful,This is my first Ford and it feels great. thank you!
My experience was very easy. Maurice answered everything and made everything go smooth. I will be coming back tor my next car.
Reached out to the dealership, and they replied the same day. Don Biddle made appointment to meet me the next morning. I arrived and he was a complete professional explained everything in detail, and I was very happy with my experience.. I would recommend Chapman dealership to everyone fair prices on a used vehicle. Very happy customer. Thank you Don Biddle.
Very pleasant salesman,David Greenberg, he saved me a lot of money, and helped me to get a great car with a great price.
The dealership, and Johnel, went above and beyond to meet my daughter's needs and work out a deal that was affordable.
They provided a very professional and personal experience throughout the entire process from start to finish
Really great experience, very helpful and detailed during the whole process. Responsive and provided updates throughout
The show room is clean and spacious, all employees are polite and welcoming to everyone.
Professional, helpful, friendly, caring!! They do not make you feel like just another sale. They help you to make a purchase fit for your needs.
Courtesy ,helpful, mindful of my time I appreciated Bob Brooks quick and concise work getting my new vehicle ready for me and helping me set up my Bluetooth
10/10. Got the truck as priced on the sheet. All in all good service.
All our questions were answered completely. We were greeted kindly with respect. The extra services offered were explained fully. Don is a great salesman.
Dealership was clean and well organized. Dealership had an abundance of vehicles in stock. No issues. I would recommend family to go to Chapman Ford.
My experience was good Brian Brooks always took care of me always a great salesman
Johnel was super helpful, and would gladly work with him again! Got the best deal
This salesperson was very helpful, polite, and professional. Because of Johnel’s professionalism and kindness I would recommend them to purchase a ford vehicle.at Chapman Ford in Philadelphia.
Needed a new work truck. They had it and we bought it. Everything worked out great
Johnel was great salesperson. He made the car buying experience so much easier for us. We were on our way out and he showed up at the right time and made our decision making so much more pleasant with his kind truthful and great service.
Chapman ford on the boulevard was wonderful . They could not have been more welcoming and caring. Brian Brooks was assisting me and he was thorough and very transparent . It was a wonderful experience
We went to Chapman Ford today and ended up buying an Explorer n it was a great experience my sales manager Brian Brooks was awesome got us the best deal possible and didn't pressure us at all actually Noone did! Which is great n makes the process of buying a car easier bc u don't have sales reps chasing you down as soon as you step on the lot!
John was very efficient, I was in a hurry, and we got it done quickly. I ll use him again in the future
Dealer knew exactly the van we needed, ordered for us and we signed the paperwork.
Johnel was great. Professional, patient, and correct with everything he told me during the sales process. He offered options and alternatives that matched my needs. I would recommend him to anyone without reservation.
Mike Moyer is my salesman. This is my 3rd car from him. He always takes care of me and makes the process stress free and enjoyable. Ask for Mike
I Have bought my cars there for many of years. Brian always makes it easy and convenient for us. I have referred family members also.
Easy and straightforward. Good value. I would buy another Ford here without hesitation. Huge selection a big plus.
Johnel is awesome always there for us excellent salesman always guide us thru everthing Johnnel is the best
Johnel made this purchase quick and easy. Very happy to do business with him and Chapman.
Great experience top to bottom! Wonderful job by John!!! Been a customer here since 1983
Working with Don Biddle and Don Reed was exceptional! What a pleasure the car buying experience was.
Johnel was a great salesman! He was quick and courteous to me and my pregnant wife. We came in on a Saturday afternoon and not expecting to buy a car, but left with a beautiful vehicle! Very satisfied 10/10
Thank you for the help and transaction of business. He is very nice and helpful.
Johnel was clear, concise, and honest with me and my mother throughout this whole process. His transparency with us about each product was great. He showed us great professionalism and energy. Definitely one of my best experiences at a dealership and I will be recommending him to others!
Best seller ever explain very good excellent personality and great experience with us always thank you for everything
Great salesman! Knowledgeable, friendly and i feel he had my best interest. Highly recommend John and Chapman Northeast
I saw the vehicle I was looking for on the Internet. When I arrived at the dealership, the staff were polite and accommodating. Once I settled on the vehicle, the price was more than advertised, but they honored the advertised price. My sales person Johnel was extremely helpful and personable. Johnel took extra time to explain all of the car's features and capabilities.
Good selection of vehicles. Trouble with financing the vehicle I went for but came home with a much newer and much nicer vehicle.
If you’re buying a car from Chapman ford you have to go to Johnel. He helped me out to find the car I really wanted and get it to a price that was affordable where the car became an instant buy. Another thing I really liked a lot was he wasn’t like the typical sales guy just looking for a sale, he really made sure I liked the car and everything about it before we even started talking about the sale. His goal is to make sure the customer is happy with everything and fully understanding of what ...
Chapman had the vehicle I wanted at the price I wanted. The salesperson understood what I wanted and didn’t try to sway or steer me into another vehicle. Chapman worked with me to get the deal done. Fast sale with no xx! Delivered was clean and quick. Professional, quick, and courteous!
Had a great experience at Chapman Ford, my salesman Johnel Bethea was great. Not pushy and very accommodating to my needs. Was looking for the very hard to find Ford Maverick Hybrid they had about 30 of them when every other dealer I checked with had maybe 1 or 2. I was very satisfied with the deal that I received from the sales manager Don. When I can to pick it up I was in and out in no time. Would highly recommend Chapman Ford
My experience with Dharren was great! He was very informative and personable. I had so much anxiety with the buying process but they (both him and the financial professional) put me at ease! I am grateful & highly recommend Dharren and the entire Chapman team!
Our experience with our salesman, Don was exceptional. He was great from start to finish, found us the perfect vehicle and was such a gentleman. The dealership itself we were not thrilled about. We purchased a car and not one manager came over to thank us, wish us luck, nothing. So we were disappointed about that but our overall experience with an amazing salesman made us happy . So thank you, Don for providing us with a great vehicle, your kindness and being the only person who dealt with us on a rainy Saturday. You rock. We love the car! Thank ...
We had an excellent experience with Chapman Ford! Everyone here is very accommodating and friendly. Great customer service. Highly recommend!
I was helped the second I walked in the door. Great service and great customer service!!
I was looking for a specific car. Chapman had it, we agreed on price and made the purchase. They made the process very easy and hassle free.
Great sales experience. Will be back for that even though there are closer dealers to me. Don and Ed were responsive and straight shooters. Up front with me, no games, told me what deals were or were not available, and honored everything we talked about online when I showed up to finally make the purchase. I know they worked hard to put my order in and do the model year rollovers as well when Ford was unable to meet demand (Maverick). Plus, they genuinely have enthusiasm and knowledge about cars and the market (you know what it's like when ...
Jonel was courteous and straightforward about all things. He listened and helped us through the whole procedure. He gets an attaboy from me
Maurice was very helpful in getting me the truck that I wanted. A nice guy also.
Very easy and efficient experience. Helped with financing on the spot. Would definitely recommend to others
It was a great experience. I love my new Ford. Raptor. I highly recommend them
Salesman is very kind and knowledgeable about the cars. So helpful to make your decision about the car easier!
Awesome Dealership! Awesome Salesperson! Great price ! Couldn’t be happier! Highly recommended! Maurice Taylor Danny Bahatti Blake Rosenberg
Great overall buying experience! Maurice made the process super easy. Would recommend him for your car buying needs
Hands down, the best service I have ever received in the last 30 years when it comes to buying a car! A++++! Both Don and Cole worked with us throughout the entire process and made it seamless and effortless! Highly recommend going to Chapman Ford to buy a car! Thanks again Don and Cole!
Once again Johnel has put me in a new set of wheels that I just LOVE! This is my 4th car with Johnel (which speaks volumes) I tried shopping around, but no one else could offer the car shopping experience that he did! He goes above and beyond!
Quick, seamless And professional the sales team at Chapman Philadelphia made my purchase easy. We've been looking for a new Bronco Sport for a while and Brian Brookes and Ryan Cleary put us in the exact one we wanted. I've had many long days in the past at dealerships playing games but these guys didn't try to upsell anything more than what we wanted. Will definitely go back in the future.
Great service, quality cars. Great sales person Don took great care of me and got me good price
My experience with Chapman Ford Northeast that it is a premiere dealership that sets the standard for how all dealerships should be.
Reasonably priced, great quality, the team was friendly and worked well with me to insure that I got the truck I wanted.
My salesman Brian Brooks was very helpful with the purchase of our new vehicle at Chapman Ford.
I contacted them online and received a call within an hour. Mike Moyer gave me an appointment and was flexible when I wanted to move it. He walked me thru everything and helped me get my Bronco!
The salesman was very helpful and knowledgeable about the vehicle I was looking for and purchased.
My wife and I had a great experience at Chapman Ford. David Greenberg was super nice, very knowledgeable, and great to work with. We highly recommend him.
Easy to work with and fair pricing. Customer service is also very helpful and kind.
We had a great experience with Johnel and were super satisfied with our new vehicle and how the whole process went.
My sales rep always looks out for my best interest and goes above and beyond the call of great service!!!! Between my family and my 2 sons,we have purchased/leased 6 vehicles within the last 2 years!
Great experience from the start. Brian was great. My concerns were addressed not only the day I bought my new Explorer, but when I went back about a week later with items I had questions on. Love my new wheels and they made it super easy.
Maurice was knowledgeable, courteous and great to work with. He got my husband and I in and out quickly as well.
Brian Brooks made my recent purchase of a Ford truck one of the fastest and easiest I had in my forty years of purchasing he even personally delivered the vehicle to my home
My sales guy is Brian Brooks he is the nicest guy and efficient salesman that i have dealt with there I've been coming there for 12 years. I also really would like to give the service shop a great heads up they always handle us quick and thorough.
This is the one and only place I will ever go to get any car. Everyone is always pleasant and highly professional. And they will never try to up sale you and will work within their abilities to make sure you leave with what you want. Thanks again.
Everyone there was super polite and helpful, very professional and made the process quick and easy.
Made our shopping experience super easy. Maurice made us feel very comfortable and answered any questions we had. Super easy to talk to and took the time to give us detailed information. 100% recommend. Will definitely be back.
Had a great experience here with Dharren made it quick and easy. look forward to the next vehicle I purchase.
Jim Stevenson & Kirstie are great to work with, fast and efficient. I would recommend working with them when choosing Chapman Ford.
Purchased a vehicle from Brian who was a pleasure to work with. He was informative without being pushy. Hank in financing cut to the chase, got us a great rate for a loan and didn’t oversell any additional warranties. He got us in and out faster than any car purchase our family has made. Upon arrival there was a bit of a mishap with the car we were there for. Don, the manager was incredibly professional and resolved the matter almost instantly. Overall, every person we encountered was truly a decent, respectable person and a car/salesman second. I ...
No shenanigans, unexpected upcharges, or sales pitches. Let me fill out paperwork on my new truck tailgate so my kid didn't have to get out of his car seat. Excellent customer service. Will return to them to buy future vehicles.
Red carpet service every single time. Quick in and quick out. No haggling and the utmost respect for my time. Brian Brooks is an excellent salesperson. His customer service is top-notch, and he really makes you feel important. He's just an all-around nice guy! See you in a few years!
Incredibly easy purchase. Customer service is amazing. I live in a different state and the purchasing transaction was seamless. Will definitely buy again from Chapman Ford. Thank you Colleen! 🙂
Raleigh is very nice very understanding and fair I Recommend you speak and deal with him
Great dealer, great sales person! Smooth transaction, repeat customer and will definitely buy from Chapman & Brian in the future.
The dealer was great. Ed and Brian always a pleasure. No tricks upfront team . GREAT EXPERIENCE
Muchas gracias por ayudarme a obtener mi nuevo Bronco me encanta la marca soy un fan de Ford de toda la vida
I have been going to Chapman Ford for years I couldn't see myself going anywhere else.
Don Biddle was great in hour help with our daughters car. You are highly recommended.
Maurice was a great salesmen I would definitely recommend working with him if you need helping finding a vehicle at chapman
Brian was was great. Kept me informed when new incentives were available. He was the best
I am very happy with my new car and the process of buying it. Thanks to Kirstie for all her help.
My salesman and his team members was very knowledgeable, prompt and helpful. This was not a long process and I was surprised. I will recommend Chapman Ford to anyone in need of a New or pre-owned vehicle. Thank You very much !!!
Great place ,and I recommend it for the great service ! And I really recommend Brian Brook!
First of all, you will not find a more honest salesman then Ed and his team at Chapman. They aren't pushy and don't play any games. Ed hooked me up with Don and Blake as they completed the transaction. Ed Don and Blake made me feel like a valued customer. I'm a very happy with my purchase and I'll be back for my next.
Very thankful for the vehicle we got eventually. It was a swift & professional one; from spotting it on Car Gurus to closing out the deal took less than 48 hours. All the staff that attended to us were fantastic. One challenge if not strange snag though was that the price we were given was over $1,000 higher than what Car Gurus displayed. You don't expect to be ambushed by such hidden charges. Do you? Nevertheless, the attitude of the staff made everything else worth the trouble.