Customer Testimonials

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DealerRater Jan 21, 2025

Lamont Coker takes care of me everytime and got a great deal on my third upgrade to the new maverick.

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DealerRater Jan 5, 2025

Johnel is amazing! I came into the dealership literally in tears because of how stressed I was. He made the purchase easy and relieved all the stress I had going into it! This is now my fourth vehicle with Chapman and my third with Johnel specifically, and I don’t have plans on changing anytime soon!

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DealerRater Jan 3, 2025

I had a pleasant experience at Chapman today. My sales associate, David Greenberg, was very helpful and easy to work with

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DealerRater Dec 30, 2024

Johnel is the man! I came in just before closing and he gave me the time and attention as though we've known each other for decades. He walked the whole lot with me in 15 degree weather to find the truck I needed. Highly recommend to anyone looking for their next dream Ford.

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DealerRater Dec 21, 2024

Johnel was great! Very Patient and helped me find the vehicle i was specifically looking for. This is my 2nd time buying with him and definitely would be coming back again for the next one!

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DealerRater Dec 20, 2024

No pressure, David Greenberg was excellent and explained everything and answered any and all questions. He was very kind and knowledgeable

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DealerRater Dec 20, 2024

Took my new vehicle in for a software recall. Painless appointment setting with a real person! Super professional, quick, courteous service from the moment when I pulled into the service drive. Outstanding service writer, they delivered a free video multi-point inspection and quick updates to when my vehicle would be completed via text. And finally an accurate window of when it could be returned. THIS is what a dealership service experience should be!

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DealerRater Dec 19, 2024

David Greenberg and crew were easy to work with, were upfront and did not engage in any high pressure sales tactics. Thank you!

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DealerRater Dec 3, 2024

Johnel was super helpful. It was a great experience. Would recommend working with him to anyone else.

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DealerRater Dec 1, 2024

Buying a vehicle from Maurice and Chapman Ford was an easy , quick and painless process . I plan on being a return customer , Thanks again !

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DealerRater Nov 30, 2024

Great experience working with with Jhonel, and Dharren. Very attentive make the whole process quick and smooth. Would definitely buy from them again.

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DealerRater Nov 26, 2024

Great service. No pressure salesman courteous and helpful .made the transaction very easy to do Friendly

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DealerRater Nov 24, 2024

Amazing. Great staff very friendly and knowledgeable. Got the deal done that we wanted. Our salesman was outstanding

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DealerRater Nov 24, 2024

Outstanding. Friendly helpful willing to listen and not pressure the customer.. made the transaction easy

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DealerRater Nov 23, 2024

I came into trade in my current ford escape, Johnel was very friendly and approachable. He made the whole process easy and fun. He was patient showing me new vehicles and giving me financial options that fit my needs. I would come back to Johnel every time. Thank you for getting me into my new Bronco!

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DealerRater Nov 20, 2024

Extremely friendly, salesmen Mike Moyer was very patient and very knowledgeable when it came to the F 150 I was looking at. I would recommend Mike Moyer to everyone I know. Great Job

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DealerRater Nov 16, 2024

The dealership employees were all very nice and were willing to help when issues arose.

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DealerRater Nov 13, 2024

Was very professional, quick to explain all things, went above, and beyond to make sure I was satisfied, made sure I left with the car that night. I was going to have to come back, but they stayed longer on their shift to make sure my car was inspected so, I was able to leave the lot that night with my car. Made sure I felt safe, and was fully clear about every minor detail. Helped me with insurance, registration, and all necessary steps for me to be safe on the road. Absolutely awesome team work, as well as individual ...

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DealerRater Nov 13, 2024

Very tentative, kind, explained everything very well, went above, and beyond to make sure I left with the car that day. I was going to have to wait till the following morning, but he made sure I left with the car that evening. Professionalism was at an all time high, got me a lifetime warranty, and was just over all pleasant. Awesome at his job! Highly recommend.

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DealerRater Nov 12, 2024

Chapman Ford of NE is a family friendly and well stocked dealership. My salesman, John was more than attentive to my requests and very straightforward, when it came down to pricing. After telling, John I’m a LE officer and Military, John went out of his way to make sure I was fully satisfied with my purchase and experience.

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DealerRater Nov 9, 2024

Johnel was very helpful. He drinks a lot of sugar cane juice. He is very funny man, I don't who better sales me or him. I am very great sales also. I sell juicees good he sells van good. Go buy from him but vehicle only.

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DealerRater Nov 3, 2024

Great communication and a fair deal. Maurice was awesome and very courteous and really made the decision to buy easy.

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DealerRater Nov 2, 2024

Johnel was awesome! One of the best experiences I ever had at a dealership. Definitely recommend come seeing him.

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DealerRater Nov 2, 2024

I had a wonderful experience everyone was very friendly and they did a great job getting me me a good deal.

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DealerRater Nov 1, 2024

Johnel was very professional and knowledgeable of the vehicles being sold at Chapman Ford, helpful with what I was interested in buying. Thanks, Robert Herrmann

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DealerRater Nov 1, 2024

Hi, I had a great experience with Johnel very knowledgeable and helpful with what I was looking for .

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DealerRater Oct 31, 2024

This is a clean friendly dealership that plays awesome music, serves popcorn, and greets you when you arrive. It is conveniently located for me, only 10-15 minutes from home. I had a 1 pm appointment and was not kept waiting. After getting all that boring paperwork out of the way I was taken on a tour of the dealership which was quite impressive! Everyone said or waved hello. Made me feel very comfortable!

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DealerRater Oct 31, 2024

Pressure free, knowledgeable, professional associate. Johnel was one of the best sales person I have ever had to work with. Did not pressure at all. First meeting was good morning I’m Johnel if I can help you with anything let me know. After about 20 minutes walking the lot by myself I had a question about a new F250. He answered the question, asked if there was anything else and walked away when we were done. After another hour we start talking about me buying the truck. Nothing short of outstanding work ethic. If you want a great vehicle buying ...

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DealerRater Oct 30, 2024

I had the pleasure of working with Johnel on purchasing my new vehicle. As I arrived at Chapman Ford Johnel welcomed me in to the dealership with a kind and caring approach! He did a great job of getting me into the vehicle that I wanted and making sure I was comfortable the entire time. He made sure to let me know not to pick something I didn’t love, and that there was no pressure to make a sale! Johnel connected with me on a deep level and made the whole experience amazing. Almost like I was talking to ...

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DealerRater Oct 30, 2024

Very clean and welcoming dealership, I was greeted and apprehended as soon as I walked in.

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DealerRater Oct 29, 2024

Johnel was great throughout the entire process of purchasing my new vehicle. At no point did I feel pressure from him or the entire team at Chapman Ford. He really took the time to ensure this was the vehicle I could see myself in and be happy to be driving before negotiations even began. Negotiations were fair and was overall very happy with the outcome.

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DealerRater Oct 22, 2024

Chapman Ford was an incredible experience! David Greenberg is the guy you want to ask for. He is kind and cool and just perfect for the job. We love our car and got a really fair deal! Shop here! Ask for David!

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DealerRater Oct 17, 2024

Johnel was very nice and very helpful. He made our buying experience very pleasant and taught us everything about our new van. Go see him if you’re buying a vehicle.

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DealerRater Oct 15, 2024

I come here to return my truck lease I end up with a car lol my sales person Johnel bethea help me in every step and he come on his day off to help me just want to say great guy and his other associate Raleigh were so great I am so happy with my purchase thank you guys I really appreciate

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DealerRater Oct 15, 2024

The place in the two gentlemen that was helping me was very nice , will definitely recommend people to this location!

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DealerRater Oct 11, 2024

Best experience!!Extremely knowledgeable when it came to ALL of my questions,I completely understood everything presented.i appreciated how he took the time to explain so I did.John made purchase not only simple but totally comfortable

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DealerRater Oct 10, 2024

Johnel listened to my needs and was able to get me the car I wanted. I had a great experience working with Johnel and I will throw business his way, any day.

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DealerRater Oct 2, 2024

I met with Johnel and he showed me several vehicles that were in my price range. I got to test drive each one of them and I have to say his demeanor. The entire time was personable and professional. He gave his honest opinion and I was very pleased with how he treated me through the entire process. As someone who also works in the automotive industry, I can't say enough good things about this experience. Both Johnel and Hank were very kind and working to get me the best deal possible. I have nothing else I could say ...

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DealerRater Oct 2, 2024

Johnel has made my car buying experience a breeze.. It’s our second purchase with him and no hassle and very transparent. Thank you Johnel for making car buying a pleasant experience again…

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DealerRater Oct 1, 2024

Thank you Johnel for your service, your kindness and your help in everything for the purchase of our new car. He is the best seller I have ever met and above all an excellent human being. Grateful to the entire Chapman Ford team, they are all the best and very friendly. Thank you very much!!

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DealerRater Sep 30, 2024

John and Jimmy were great i like my escape very much. Go see John L or Jimmy when buying a vehicle

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DealerRater Sep 28, 2024

Johnnel a great employee , very nice and understanding meet with all my car needs. He is very knowledgeable and patience.

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DealerRater Sep 27, 2024

Above and beyond expectations, answered all questions. Great deal and breakdown of information. Knowledgeable in all vehicles

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DealerRater Sep 25, 2024

Dealership was clean and they were well organized. Highly recommending other people to come to buy a car here.

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DealerRater Sep 19, 2024

Thank you for your help and your amazing service. Also very professional and I would definitely recommend for any of my friends

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DealerRater Sep 19, 2024

My experience with the sales team was a pleasure. Extremely professional and down to earth and knowledge on the vehicle uncanny. We will be coming back in near future.

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DealerRater Sep 18, 2024

Great experience. Very knowledgeable. Friendly and flexible. I would highly recommend asking for him next time!

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DealerRater Sep 17, 2024

Johnel was very helpful! He was extremely thorough and professional! Did not push me into any decisions that I wasn’t comfortable making, He made this whole process easy and enjoyable !

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DealerRater Sep 6, 2024

I came from delaware looking for a specific car, I was off work late running behind and johnel stayed late to make sure I was able to drive home in a new vehicle. He made the deal smooth but also took care of me as a customer.

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DealerRater Sep 4, 2024

Johnel was absolutely amazing! He listened to what I wanted, and what I needed, and helped me find the perfect fit for myself and my family, all while staying within my budget. Everyone at Chapman went above and beyond in helping me purchase my brand new ‘24 Ford Bronco Sport. Everyone was so kind and welcoming! I will definitely be referring friends and family when they are ready to purchase a new vehicle!

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DealerRater Aug 31, 2024

Johnel was super helpful,This is my first Ford and it feels great. thank you!

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DealerRater Aug 30, 2024

My experience was very easy. Maurice answered everything and made everything go smooth. I will be coming back tor my next car.

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DealerRater Aug 30, 2024

Reached out to the dealership, and they replied the same day. Don Biddle made appointment to meet me the next morning. I arrived and he was a complete professional explained everything in detail, and I was very happy with my experience.. I would recommend Chapman dealership to everyone fair prices on a used vehicle. Very happy customer. Thank you Don Biddle.

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DealerRater Aug 29, 2024

Very pleasant salesman,David Greenberg, he saved me a lot of money, and helped me to get a great car with a great price.

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DealerRater Aug 26, 2024

The dealership, and Johnel, went above and beyond to meet my daughter's needs and work out a deal that was affordable.

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DealerRater Aug 21, 2024

They provided a very professional and personal experience throughout the entire process from start to finish

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DealerRater Aug 17, 2024

Really great experience, very helpful and detailed during the whole process. Responsive and provided updates throughout

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DealerRater Aug 4, 2024

The show room is clean and spacious, all employees are polite and welcoming to everyone.

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DealerRater Jul 19, 2024

Professional, helpful, friendly, caring!! They do not make you feel like just another sale. They help you to make a purchase fit for your needs.

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DealerRater Jul 14, 2024

Courtesy ,helpful, mindful of my time I appreciated Bob Brooks quick and concise work getting my new vehicle ready for me and helping me set up my Bluetooth

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DealerRater Jul 12, 2024

10/10. Got the truck as priced on the sheet. All in all good service.

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DealerRater Jul 5, 2024

All our questions were answered completely. We were greeted kindly with respect. The extra services offered were explained fully. Don is a great salesman.

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DealerRater Jun 1, 2024

Dealership was clean and well organized. Dealership had an abundance of vehicles in stock. No issues. I would recommend family to go to Chapman Ford.

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DealerRater May 31, 2024

My experience was good Brian Brooks always took care of me always a great salesman

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DealerRater May 28, 2024

Johnel was super helpful, and would gladly work with him again! Got the best deal

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DealerRater May 25, 2024

This salesperson was very helpful, polite, and professional. Because of Johnel’s professionalism and kindness I would recommend them to purchase a ford vehicle.at Chapman Ford in Philadelphia.

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DealerRater May 22, 2024

Needed a new work truck. They had it and we bought it. Everything worked out great

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DealerRater May 22, 2024

Johnel was great salesperson. He made the car buying experience so much easier for us. We were on our way out and he showed up at the right time and made our decision making so much more pleasant with his kind truthful and great service.

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DealerRater May 18, 2024

Chapman ford on the boulevard was wonderful . They could not have been more welcoming and caring. Brian Brooks was assisting me and he was thorough and very transparent . It was a wonderful experience

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DealerRater May 15, 2024

We went to Chapman Ford today and ended up buying an Explorer n it was a great experience my sales manager Brian Brooks was awesome got us the best deal possible and didn't pressure us at all actually Noone did! Which is great n makes the process of buying a car easier bc u don't have sales reps chasing you down as soon as you step on the lot!

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DealerRater May 14, 2024

John was very efficient, I was in a hurry, and we got it done quickly. I ll use him again in the future

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DealerRater May 9, 2024

Dealer knew exactly the van we needed, ordered for us and we signed the paperwork.

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DealerRater May 9, 2024

Johnel was great. Professional, patient, and correct with everything he told me during the sales process. He offered options and alternatives that matched my needs. I would recommend him to anyone without reservation.

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DealerRater May 7, 2024

Mike Moyer is my salesman. This is my 3rd car from him. He always takes care of me and makes the process stress free and enjoyable. Ask for Mike

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DealerRater May 5, 2024

I Have bought my cars there for many of years. Brian always makes it easy and convenient for us. I have referred family members also.

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DealerRater May 2, 2024

Easy and straightforward. Good value. I would buy another Ford here without hesitation. Huge selection a big plus.

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DealerRater Apr 29, 2024

Johnel is awesome always there for us excellent salesman always guide us thru everthing Johnnel is the best

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DealerRater Apr 28, 2024

Johnel made this purchase quick and easy. Very happy to do business with him and Chapman.

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DealerRater Apr 26, 2024

Great experience top to bottom! Wonderful job by John!!! Been a customer here since 1983

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DealerRater Apr 21, 2024

Working with Don Biddle and Don Reed was exceptional! What a pleasure the car buying experience was.

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DealerRater Apr 16, 2024

Johnel was a great salesman! He was quick and courteous to me and my pregnant wife. We came in on a Saturday afternoon and not expecting to buy a car, but left with a beautiful vehicle! Very satisfied 10/10

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DealerRater Apr 12, 2024

Thank you for the help and transaction of business. He is very nice and helpful.

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DealerRater Apr 12, 2024

Johnel was clear, concise, and honest with me and my mother throughout this whole process. His transparency with us about each product was great. He showed us great professionalism and energy. Definitely one of my best experiences at a dealership and I will be recommending him to others!

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DealerRater Apr 7, 2024

Best seller ever explain very good excellent personality and great experience with us always thank you for everything

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DealerRater Apr 1, 2024

Great salesman! Knowledgeable, friendly and i feel he had my best interest. Highly recommend John and Chapman Northeast

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DealerRater Mar 30, 2024

I saw the vehicle I was looking for on the Internet. When I arrived at the dealership, the staff were polite and accommodating. Once I settled on the vehicle, the price was more than advertised, but they honored the advertised price. My sales person Johnel was extremely helpful and personable. Johnel took extra time to explain all of the car's features and capabilities.

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DealerRater Mar 27, 2024

Good selection of vehicles. Trouble with financing the vehicle I went for but came home with a much newer and much nicer vehicle.

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DealerRater Mar 23, 2024

If you’re buying a car from Chapman ford you have to go to Johnel. He helped me out to find the car I really wanted and get it to a price that was affordable where the car became an instant buy. Another thing I really liked a lot was he wasn’t like the typical sales guy just looking for a sale, he really made sure I liked the car and everything about it before we even started talking about the sale. His goal is to make sure the customer is happy with everything and fully understanding of what ...

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DealerRater Mar 23, 2024

Chapman had the vehicle I wanted at the price I wanted. The salesperson understood what I wanted and didn’t try to sway or steer me into another vehicle. Chapman worked with me to get the deal done. Fast sale with no xx! Delivered was clean and quick. Professional, quick, and courteous!

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DealerRater Mar 20, 2024

Had a great experience at Chapman Ford, my salesman Johnel Bethea was great. Not pushy and very accommodating to my needs. Was looking for the very hard to find Ford Maverick Hybrid they had about 30 of them when every other dealer I checked with had maybe 1 or 2. I was very satisfied with the deal that I received from the sales manager Don. When I can to pick it up I was in and out in no time. Would highly recommend Chapman Ford

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DealerRater Mar 19, 2024

My experience with Dharren was great! He was very informative and personable. I had so much anxiety with the buying process but they (both him and the financial professional) put me at ease! I am grateful & highly recommend Dharren and the entire Chapman team!

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DealerRater Mar 17, 2024

Our experience with our salesman, Don was exceptional. He was great from start to finish, found us the perfect vehicle and was such a gentleman. The dealership itself we were not thrilled about. We purchased a car and not one manager came over to thank us, wish us luck, nothing. So we were disappointed about that but our overall experience with an amazing salesman made us happy . So thank you, Don for providing us with a great vehicle, your kindness and being the only person who dealt with us on a rainy Saturday. You rock. We love the car! Thank ...

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DealerRater Mar 11, 2024

We had an excellent experience with Chapman Ford! Everyone here is very accommodating and friendly. Great customer service. Highly recommend!

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DealerRater Feb 28, 2024

I was helped the second I walked in the door. Great service and great customer service!!

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DealerRater Feb 25, 2024

I was looking for a specific car. Chapman had it, we agreed on price and made the purchase. They made the process very easy and hassle free.

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