Ford Collision Center & Body Shop    

GENUINE FORD
COLLISION REPAIR CENTER

World Class Service is No Accident in Northeast Philadelphia

Unfortunately, accidents do happen. Chapman Collision Center in NE Philadelphia is here to offer top quality collision repair on all makes and models and light trucks. We'll work with any Insurance Company to get your vehicle back to pre-accident condition. Our facility is amazing and we are always looking for new ways to be more environmentally friendly! Currently, the body shop is recycling excess paint, metal, aluminum, cardboard and bumper covers. As of September, we have also switched to using waterborne paint which not only improves the air quality in our shop, but also the air in the neighborhood. So when deciding where to have your vehicle repaired after an accident, don't forget that Chapman Ford is GOING GREEN!

 

Process Prior to Repairs

Ford Bumper Repair Service
  1. Damage Assessment: One of our collision estimators will greet you and inspect your vehicle to determine the extent of damage. An estimate will be written, parts pre-ordered, and an appointment set for you to drop off your vehicle for repairs. If we believe that your vehicle is unsafe to drive, we will suggest that you leave it with us and arrange alternative transportation. If your vehicle was towed in, we will complete an initial damage assessment and contact you.
  2. Planning Stage/Blueprinting: A successful repair begins with a complete PLAN. In this process, we completely disassemble the damaged area to identify all damage, then determine the repair plan ensuring the repairs will return your vehicle to normal. Oftentimes, hidden damage is found like the in the inner structure, mechanical parts, or the suspension.
  3. Insurance Approval: If the cost of repair will be covered by an insurance company, we will contact the insurance company with the damage estimate. Estimate, supplemental repairs, and digital images are sent to the insurance company for approval. Upon receiving approvals from you and the insurance company, we will begin the process of locating and ordering the parts necessary to repair your vehicle.When a part is received and cleared by our quality inspectors, we will begin work.
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Structural Repair

The foundation of your vehicle is the 'frame' or structure. In the Structure Repair area, the unitized body is returned back to the factory specification. Utilizing a sophisticated laser measuring system to analyze frame symmetry, we can ensure that this critical step conforms to the manufacturer's specifications.

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Body Repair

Your vehicle has been repaired and now it's time for the 'walls'. The body repair department replaces exterior panels and all metal finishing that may be required. The vehicle begins to come back to life as sheet metal is installed and aligned. Collision-related repairs require some degree of cosmetic repair and often require replacement of factory tested & fit panels.

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Paint Refinishing

Paint preparation is a critical step in the refinishing process of every vehicle. All panels are prepared for paint, then primed and sealed to assure good adhesion when the final top color and clear coats of paint are applied. We will only use refinished products that meet or exceed the original manufacturer's specifications and are backed by a lifetime paint performance guarantee.

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Reassembly

Once your vehicle has gone through the refinishing process, we then reattach the other parts such as mirrors, moldings, and other hardware. At this step, your vehicle will undergo an extensive pre-delivery inspection. Miscellaneous post-repair activities such as wheel repair will be performed at this time.

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Detailing & Inspection

The process or repair can become messy, but don't worry we'll be the only ones seeing it in that state. It will be cleaned, and all systems will be tested. Our final delivery inspection will assure that the vehicle is restored to its pre-accident condition.

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Vehicle Presentation

When you arrive to pick up your world class vehicle we explain in depth with full transparency what we did and the cost. We will give you the opportunity to look over the vehicle so we can ensure you're completely satisfied.

Chapman Ford Collision Center Amenities

Our staff is factory-trained, always learning and improving in an effort to bring you the repairs you need. They are dedicated to improving the collision repair industry, always striving to meet the standards set by top quality paint and repair work. Our team sticks to a strict Code of Ethics, bringing you honesty, safety, integrity, and the craftsmanship you deserve on every project. Schedule your appointment online, or give us a call at (855) 846-7605 so your Ford dealer in Northeast Philly can get your vehicle back to peak performance after your accident.


  • State-of-The-Art Facility
  • Trained & Professional Technicians
  • Certified Body, Welding, & Frame Repair
  • Free Estimates
  • Award Winning Service
  • 100% EPA Compliant
  • We Work Directly With All Insurance Companies
Chapman Collision Repair Example

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Make an Inquiry

Contact

Chapman Northeast Philadelphia, PA

9371 Roosevelt Boulevard
Directions Philadelphia, PA 19114

  • Sales: (855) 864-7605
  • Service: (855) 864-7604
  • Parts: (855) 868-4022

Service Hours

  • Monday - Friday 7:30 AM-6:00 PM
  • Saturday 8:00 AM-5:00 PM
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 7:30 AM-5:30 PM
  • Tuesday 7:30 AM-5:30 PM
  • Wednesday 7:30 AM-5:30 PM
  • Thursday 7:30 AM-5:30 PM
  • Friday 7:30 AM-5:30 PM
  • Saturday 8:00 AM-5:00 PM
  • Sunday Closed

Parts Dept. Hours

  • Monday 7:30 AM-5:30 PM
  • Tuesday 7:30 AM-5:30 PM
  • Wednesday 7:30 AM-5:30 PM
  • Thursday 7:30 AM-5:30 PM
  • Friday 7:30 AM-5:30 PM
  • Saturday Closed
  • Sunday Closed

Service Dept. Hours

  • Monday 7:30 AM-6:00 PM
  • Tuesday 7:30 AM-6:00 PM
  • Wednesday 7:30 AM-6:00 PM
  • Thursday 7:30 AM-6:00 PM
  • Friday 7:30 AM-6:00 PM
  • Saturday 8:00 AM-5:00 PM
  • Sunday Closed

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